Case study · Service 01 · Technology strategy & roadmaps
Turning IM/IT cost visibility into a transformation roadmap
A federal department commissioned a Deputy Minister-level diagnostic to understand the full cost and maturity of its IM/IT function and create room for strategic transformation. The engagement connected financial and workforce evidence with maturity targets, public-sector comparators, operating-model choices, and a practical implementation path.
Led or supported by the founder. Sensitive client details are anonymized.
- Setting
- Federal department
- Scope
- Enterprise IM/IT diagnostic and roadmap
- Audience
- Deputy Minister and technology executives
The engagement
From complexity to an actionable path.
The work was structured around the organization’s operating context, existing constraints, and the decisions leaders and delivery teams needed to make. The scope and deliverables reflect the work performed.
Workstreams
What was delivered
Work products built for decisions and delivery.
- 01
Tailored maturity survey and current-state maturity baseline
- 02
Quantitative cost baseline supported by financial and HR data
- 03
Comparator analysis showing expenditure relative to peer public organizations
- 04
Targeted opportunities across service delivery, process, technology, governance, data, and skills
- 05
Prioritized work packages with activities, capabilities, timing, benefits, and risks
- 06
Short-, medium-, and long-term roadmap and value-logic model
Outcomes
What the work enabled.
- Made enterprise IM/IT costs, maturity gaps, underinvestment, and technical-debt pressures more visible to senior leadership.
- Connected cost optimization with future-state operating-model improvements instead of treating savings as an end in itself.
- Provided a sequenced roadmap that translated diagnostic findings into initiatives, benefits, and implementation actions.
This case study centres on a federal agriculture department diagnostic and roadmap. Comparable federal cost-assessment experience—including run-versus-transform, capital-versus-operating, workforce, infrastructure, application, and professional-services analysis—was used only to inform the broader method described here.
What decision or transformation is in front of you?
Share the context, the challenge, or simply where you need greater clarity. We’ll start with a focused conversation.